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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 9248
Experience:  Computer Technician
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I have a Dell laptop is messing up. It seems like a button

Customer Question

I have a Dell laptop is messing up. It seems like a button is stuck and it just keeps clicking a d I can't do anything. Any ideas?
Submitted: 6 months ago.
Category: Laptop
Expert:  Randy Computer Tech replied 6 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Try this first please> press and hold the power button for 60 seconds. Then power on and check.

If that fails remove the battery and power cord and press the power button for 60 seconds then reinsert the battery and power cord and check.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!

Expert:  Randy Computer Tech replied 6 months ago.

Did that work for you?