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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have windows 10 on my laptop and now I find it will not

Customer Question

I have windows 10 on my laptop and now I find it will not shut down.What can I do?
Submitted: 1 year ago.
Category: Laptop
Expert:  Martin replied 1 year ago.
Hello James and welcome.Sorry to hear you're having trouble with your computer.When did the problem start?Does the start menu also not work?Please reply using the box below.Regards,Martin
Customer: replied 1 year ago.
It began today it will not shut down . I have an orange screen, and the words shutting down and a rotating arrow.It has been like this for several hours.
Expert:  Martin replied 1 year ago.
Press and hold the Power button for about 10 seconds, so it powers off completely.Then let go of the power button, wait 2 seconds and press it again to power it back on.

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