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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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We were told a one-key reinstall would solve a problem with

Customer Question

We were told a one-key reinstall would solve a problem with our laptop freezing. I want to know WHY that would work before I go through the process.
Submitted: 1 year ago.
Category: Laptop
Expert:  Cody replied 1 year ago.
Hello. My name is ***** ***** I will be assisting you today.
Expert:  Cody replied 1 year ago.
If you're reloading the operating system it would be like a clean install, fresh operating system as if you opened it brand new out of the box
Expert:  Cody replied 1 year ago.
Checking in to see if you still need help with this issue, if so please reply at your convenience.