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B. Rath
B. Rath, Computer Support Specialist
Category: Laptop
Satisfied Customers: 11094
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
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Toshiba screen stays dark after opening.Just travelled with

Customer Question

Toshiba screen stays dark after opening.Just travelled with it but no excessive cold or jarring.
Submitted: 5 months ago.
Category: Laptop
Expert:  Nathan replied 5 months ago.
My apologies, this post was misrouted to you. Please disregard and another expert will assist you.
Customer: replied 5 months ago.
Have you answered?
Expert:  B. Rath replied 5 months ago.
Hi, and thank you for asking your question. If this is a laptop, please do this now: Disconnect the power charger cable from the laptop, and then remove the battery from the back as well. Next, press and HOLD down the Power button for atleast 60 seconds, and then release the button. Next, re-connect only the power charger and press the Power button one more time - does it boot up all right now? Please reply back using the box below. Thank you.
Customer: replied 5 months ago.
Too slow a response.Not your fault.Problem fixed by pressing F8,the shift key and power button.Found it on a forum.Thanks anyway.