How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I had a virus on my laptop and all my acer products are gone.

Customer Question

I had a virus on my laptop and all my acer products are gone. we had to restore computer back to the beginning now i need to put accer back again. My laptop is Aspire E 17
Submitted: 7 months ago.
Category: Laptop
Expert:  Harold Hanna replied 7 months ago.
Hello how are you this evening? What specifically are you trying to put back that is related to Acer? What type of restore did you do?
Expert:  Harold Hanna replied 7 months ago.
Please let me know if you need further assistance with this question, I would like to help you restore your computer with it's proper settings.