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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 9384
Experience:  Computer Technician
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I have a Asus laptop and had to replace the motherboard. I

Customer Question

I have a Asus laptop and had to replace the motherboard. I actually had the laptop running with 2 others but they bricked on me, now the third one works and i have been getting my copy of windows is not genuine. It doesn't give me the phone option to try. It is windows 7 home edition that came with the laptop.
Submitted: 9 months ago.
Category: Laptop
Expert:  Randy Computer Tech replied 9 months ago.
Follow these steps please. Open Control Panel in your Windows from Start menu.Click on System & Security. ...Click on Windows Update.Click on View Installed updates. ...Look for KB971033 update. ...Click on Uninstall.