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Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 32968
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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My phone will not turn on. Screen went black and I no longer

Customer Question

My phone will not turn on. Screen went black and I no longer can turn it on. I may have hit a button to make this happen but I don't know what I did.
Submitted: 10 months ago.
Category: Laptop
Expert:  Richard replied 10 months ago.
Hi there and welcomeCan you hold the power and home buttons on the iPhone for about 10 seconds until you see the Apple logo then release and tell me please if the Phone is then functioning.