How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Laptop Tech Your Own Question
Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 36463
Experience:  Ten years of laptop (and desktop) hardware and software support; Windows 10 8 7 Vista XP & Mac.
Type Your Laptop Question Here...
Viet - Laptop Tech is online now
A new question is answered every 9 seconds

My laptop is missing some updates. How do I get what I need

Customer Question

My laptop is missing some updates. How do I get what I need that is safe to put on my computer?
Submitted: 11 months ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 11 months ago.
Hi,I'm sorry about the issue. What website did you go to?How do you know your laptop is missing some updates?Do you have windows xp, vista, or 7 or 8 or 10?Is there currently anything not working on your computer? Is there any error or message?Please reply at the box below. Thank you.
Expert:  Viet - Laptop Tech replied 11 months ago.
That is a fake website / fake message; please close that website / message (and/or shut down / restart the computer.) No legitimate website would tell you to update your driver. Please do not download / install anything from any website that you do not know or that you are not expecting.- Update should already set to automatic on your computer For Windows computer, click on Start -> All programs -> Windows Update (or open Control Panel -> System and security / Windows Update) to check.- Is your computer currently working fine now? Or is there any issue?When you are available, please reply at the box below to continue. Thank you.