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Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 33113
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I bought an acer laptop 3 yrs ago no trouble until today. frozen

Customer Question

I bought an acer laptop 3 yrs ago no trouble until today. frozen with error8 and shut off. can't restart.
Submitted: 10 months ago.
Category: Laptop
Expert:  Richard replied 10 months ago.
Hi there and welcomeCan you please remove the power cableThen hold the power button down for 60 seconds and release.Once done, connect the power cable, turn it on and tell me please what then happens?