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Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 5966
Experience:  I have been fixing computers since last 7 years
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I have a laptop hp windows 8 i have not used while and i

Customer Question

i have a laptop hp windows 8 i have not used for a while and i cant get it turned on. ***@******.***
Submitted: 7 months ago.
Category: Laptop
Expert:  Sandy replied 7 months ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below.

Please follow these steps:

Turn off the laptop.
Disconnect the power cord.
Now unplug the battery. You can turn it over to remove the battery.
Hold down the power button on the laptop for 1 minute.
Now, connect only power cord and restart it.

Please let me know the outcome once.