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Tim
Tim, Sr. Engineer
Category: Laptop
Satisfied Customers: 721
Experience:  Sr. Systems and Network Engineer
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I updated to Windows 10 on my HP Envy 700. Now my sound

Customer Question

I updated to Windows 10 on my HP Envy 700. Now my sound doesn't work.
Submitted: 8 months ago.
Category: Laptop
Expert:  Tim replied 8 months ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.

Expert:  Tim replied 8 months ago.

Windows 10 has caused issues here and there with up grades, missing drivers would be one of them.

1. Please go here http://www.driverscape.com/manufacturers/hp/laptops-desktops/hp-envy-700-pc/121534

2. Go down to "Audio Drivers"

3. Hit download and put in the pin number to proceed.

4. Install the drivers.

5 Test.

If all is well, please do leave me a rating in the upper right hand corner as i do this for a living, if you still need help, just come back to this page and let me know.

Tim