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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My Acer aspire laptop with Windows 7 will not connect to my

Customer Question

My Acer aspire laptop with Windows 7 will not connect to my iPhone 6 Plus hotspot it used to connect now it doesn't seem to want to do it it has never worked with the USB cable I would prefer to hook it up with the USB cable all the time
Submitted: 1 year ago.
Category: Laptop
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 year ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 1 year ago.
I just was able to get my computer to link with my iPhone 6 but not the 6s Plus so it may be a 6splus issue.
Customer: replied 1 year ago.
Are you able to trouble shoot iPhone's?
Customer: replied 1 year ago.
you can link up remotely
Expert:  Cody replied 1 year ago.

You want the iphone 6s plus to be use as a hotspot via the usb cable?

Expert:  Cody replied 1 year ago.

Please accept offer and I can supply you a remote support link.

Customer: replied 1 year ago.
also link throughWiFi
Customer: replied 1 year ago.
What offer? I already sent Just Answer $38.00 through my PayPal acct
Customer: replied 1 year ago.
the total charge is $48.00?
Expert:  Cody replied 1 year ago.

It's an additional service, yes. I can help you via chat as well if you'd like.

Expert:  Cody replied 1 year ago.

you can first try going to settings --> general --> reset --> reset network settings

Expert:  Cody replied 1 year ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.