Hi, I'm Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
I will work with you until it gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below.
Please follow these steps:
Turn off the laptop.Disconnect the power cord.Now unplug the battery. You can turn it over to remove the battery.Hold down the power button on the laptop for 1 minute.Now, connect only power cord and restart it and you can connect the battery after turning it off again.
If you have any other query regarding this issue, please do not hesitate to let me know.
Please take a second to rate my service by clicking stars at the top of the screen then submit. Bonus/tip is highly appreciated. Thank you, ***** *****
Please follow the steps provided and let me know the outcome.
Please remember to rate. Thank you very much, Regards, Sandy
I'm following up with you to see how everything is going.Do you still need help with this?
Else please take a second to rate my service by clicking the stars at the top of the screen thensubmit, that would be greatly appreciated.Thank you, ***** *****