How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

Both of my Toshiba lap tops would not connect to my wireless

Customer Question

Both of my Toshiba lap tops would not connect to my wireless router. I disabled the airplane mode on the one with Windows 8 and restored my internet connection, so how do I do the same thing for the one running Windows 7?
Submitted: 8 months ago.
Category: Laptop
Expert:  John replied 8 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Sir/Ma'am windows 7 doesn't have air-plane mode.Could you please let me know the full model of the Toshiba laptop that cannot connect to the Internet wireless so that we can other options to see if this can be fixed on windows 7 laptop?

When did this problem started on this windows 7 laptop?

Sincerely,
John

Note: - Please reply using the box below.