Hello. My name is ***** ***** I will be assisting you today.
Do you have another computer you can test it on? The card may need to be formatted as it maybe corrupt.
can you attach 1 of the pictures here
picture off the card to see if I receive same error.
you could if you don't want to try and retrieve anything
to format it right click the drive and choose format
you formatted it?
Checking in to see if you still need help with this issue, if so please reply at your convenience.