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Russell H.
Russell H., Computer Support Specialist
Category: Laptop
Satisfied Customers: 9513
Experience:  Proud to have been getting computer technicalities into working order since 1988.
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When I connect the portable h/d to the imac via usb it goes

Customer Question

when I connect the portable h/d to the imac via usb it goes into 'in progress how can I stop this?
Submitted: 8 months ago.
Category: Laptop
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

The 'in progress' probably means that the interface is 'broken', if that's all it does.

But:

- try another USB cable if you can

- and certainly try another USB port, or all of them.

- and, try a different computer also, to see whether a different computer will work with the portable h/d.