I'm sorry about the issue. Does your Toshiba laptop have windows xp, vista, or 7 or 8 or 10?
Does it show a name or username at the password ***** login screen?Does it show an email address at the password ***** login screen?Please reply at the box below. Thank you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.