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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Need help deleting Norton off my computer so I can install

Customer Question

Need help deleting Norton off my computer so I can install Kapersky. I need someone that can remote into my computer
Submitted: 10 months ago.
Category: Laptop
Expert:  Cody replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 10 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 10 months ago.

yes

Expert:  Cody replied 10 months ago.

alternatively I can help you through chat

Customer: replied 10 months ago.
Relist: Other.
expert accepted question and then tried to charge me more after they accepted my question. This is called bait and switch.
Expert:  Cody replied 10 months ago.

What operating system do you have?

Customer: replied 10 months ago.

please end this session

Expert:  Cody replied 10 months ago.

ok