How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I have a Toshiba laptop, with windows 7 per installed, I did

Customer Question

I have a Toshiba laptop, with windows 7 per installed, I did back up the hard drive and restore dics however we have travelled and these are in storage interstate.
Over 2 months ago I stalled windows 10 and hate it with a passion, it has removed all the fun of working and having control of you own device, I have lost my TV local options and many more independent options. I have a product key install before buying can I uninstall
windows 10 and restore.
Please help
Joanne
Submitted: 11 months ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What's the model of your Toshiba laptop?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,