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Josh
Josh, Computer Enthusiast
Category: Laptop
Satisfied Customers: 16050
Experience:  Laptop expert
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I cant fill out an applaction and I cant move the screan up

Customer Question

I cant fill out an applaction and I cant move the screan up and down with my finger.
Submitted: 9 months ago.
Category: Laptop
Expert:  Josh replied 9 months ago.

Hi,

What is the make/model of your computer?

Customer: replied 9 months ago.
Product # *****
Expert:  Josh replied 9 months ago.

Please hold down the POWER BUTTON for 20 seconds until the laptop powers off. After it powers off, please wait 1 minute then press the power button to turn it back on.

Let me know if you still have the issues after the power off/on.