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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have purchased an Asus notebook and cannot set it up.

Customer Question

I have purchased an Asus notebook and cannot set it up for use. F555Y? not sure if that is the model number .Can you please help me ?
Submitted: 9 months ago.
Category: Laptop
Expert:  Dan replied 9 months ago.

Hello and thank you for your question, I look forward to assisting you today. I have a couple of questions first. Is this a new computer, and what version of Windows is installed on it?