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Ask Chris L. Your Own Question

Chris L.
Chris L., Support Specialist
Category: Laptop
Satisfied Customers: 4860
Experience:  IT expert with over 10 years experience.
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Screen is very dim.

Customer Question

Screen is very dim.
Submitted: 9 months ago.
Category: Laptop
Customer: replied 9 months ago.
Not a laptop. This is my IMac desk top.
Expert:  Chris L. replied 9 months ago.

Hello,

When did the screen go dim? Did it just start or has it been going dim for awhile?

Customer: replied 9 months ago.
Computer was on and really - my cat sat on the key board and it showed###-##-####and beeped. I know. I'm embarrassed.
Expert:  Chris L. replied 9 months ago.

Don't be embarrassed I cannot even tell you the amount of times I have helped people who have had issues due to cats on keyboards. Most likely what the kitty did what hit the screen dim button. Please look on your keyboard for the F15 key and try hitting that a couple of time which should brighten the display. The F14 key dims the display so I am guessing the cat tapped that with it's paw a couple times.

If this doesn't work let me know as there are a couple other things we can do.

Thanks,

Chris

Expert:  Chris L. replied 9 months ago.

Any change? If not do the following

Choose Apple menu > System Preferences, click Displays, then click Display.

Drag the Brightness slider to adjust the brightness of your display.

If either of those helped please take a moment to rate my service.

Thanks,

Chris