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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My headphones are not working on my laptop i have windows

Customer Question

hi my headphones are not working on my laptop i have windows 10
JA: Thanks. Can you give me any more details about your issue?
Customer: well they don't even show up on the playback devices
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

I understand that your headphones do not work on the laptop. May I ask if the normal built in speakers work or not?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 1 year ago.
the speakers work
Customer: replied 1 year ago.
This keeps happening all the time it's like somethings gets reset if I use my speakers as opposed to headphones
Expert:  Jason Jones replied 1 year ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Expert:  Jason Jones replied 1 year ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

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