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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a dell inspiring 1420 and I looked under my system

Customer Question

I have a dell inspiring 1420 and I looked under my system configuration and noticed that several of my programs have stopped running.
Submitted: 9 months ago.
Category: Laptop
Expert:  Jason Jones replied 9 months ago.

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 9 months ago.
but I dont have the internet on my computer.
Expert:  Jason Jones replied 9 months ago.

In that case, it will not work. Is there any way for you to get your computer on the Internet?

Customer: replied 9 months ago.
No not at the moment.
Expert:  Jason Jones replied 9 months ago.

Do you wish to continue at a later time?

Customer: replied 9 months ago.
that will be fine. Thank you.
Expert:  Jason Jones replied 9 months ago.

Thank you. I will be standing by. When you are ready to continue, please post a message here.

Customer: replied 9 months ago.
Ok I will.
Expert:  Jason Jones replied 9 months ago.

Thank you.