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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My daughters Toshiba Satellite laptop has crashed and will

Customer Question

My daughters Toshiba Satellite laptop has crashed and will not boot properly. It starts boot process and then goes to a blank dark screen. She got an error message prior stating something about booting to proper location or something like that.
Submitted: 9 months ago.
Category: Laptop
Expert:  Charles A. Roberts replied 9 months ago.

Hello my name is***** am sorry you have encountered this kind of problem. What is the model number of this machine and what version of windows was this machine running?