How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin
Dustin, Senior Technician
Category: Laptop
Satisfied Customers: 12998
Experience:  15 Years saving Laptops from the recyling bin! Also worked in The US Army as A Network Switching Systems Operator/Controller
19897260
Type Your Laptop Question Here...
Dustin is online now
A new question is answered every 9 seconds

My facebook page seems to have been comprised somehow, all i

Customer Question

my facebook page seems to have been comprised somehow, all i can get is a few lines in the top left hand corner
Submitted: 1 year ago.
Category: Laptop
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you're using.

Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.

If it's a Mac, please check the OSX version as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, what browser are you using to access facebook.. Microsoft edge, internet explorer, mozilla firefox, google chrome?

Customer: replied 1 year ago.
windows 8 and internet explorer
Customer: replied 1 year ago.
hello?
Expert:  Dustin replied 1 year ago.

Thank you. What it sounds like has happened, is that your internet explorer browser has faulted.

So lets reset it and 9 times out of t en that will cure the problem you are facing.

Heres how to reset Internet explorer.

http://www.c-sharpcorner.com/UploadFile/6cde20/reset-internet-explorer-settings-in-windows-8/

If you get stuck, run into any issues or t his doesnt work let me knwo

And if it does work please remember to return here and click and submit a rating to show that I was able to assist you.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 1 year ago.
i do not have an american phone number
Customer: replied 1 year ago.
can you advise what is happening?
Customer: replied 1 year ago.
hello? why have i just used 2gb?
Customer: replied 1 year ago.
what is going on?
Expert:  Dustin replied 1 year ago.

My apologies for the delay.

Did you try the step I suggested to reset internet explorer?

Also, im not sure what you mean about using 2 gigabytes. Youd mentioned the issue was with facebook, can you clarify.

D.S

Related Laptop Questions