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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a Toshiba Satellite laptop C55-B5300 that has

Customer Question

I have a Toshiba Satellite laptop C55-B5300 that has suddenly stopped working. Now when I turn it on an initial screen appears with TOSHIBA on it, then that disappears leaving a faintly lit screen and nothing else happens. It is fully charged. Is there anything I can do to fix this?
Submitted: 1 year ago.
Category: Laptop
Expert:  ChrisC replied 1 year ago.

Hi Mario, Chris here and welcome to JustAnswer.

When the Toshiba logo disappears, are you able to see any kind of writing or error message?

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