How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

Just restored hp laptop running windows 10 to factory

Customer Question

just restored hp laptop running windows 10 to factory configuration. Prior to running system restore approx. 51.2 gig data was downloaded onto Toshiba external hard drive. after restoring laptop tried to download data from external hard drive back onto laptop. very little data was restored. after looking at all files found file fb data has 51.2 gig in swm files. I feel that this is the "missing data" that my computer apparently cant decipher. What do I need to do so my computer will recognize these files.
Submitted: 9 months ago.
Category: Laptop
Expert:  arsufi2002 replied 9 months ago.

Dear sir,

This is a duplicate question, Request you to follow below link to move back to original question

http://www.justanswer.com/laptop/9k620-restored-hp-pavilion-running-windows-10-back-factory.html