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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My laptop can't run hard disk test and the next option is to

Customer Question

My laptop can't run hard disk test and the next option is to visit www.hp.com/......, what to do
Submitted: 10 months ago.
Category: Laptop
Expert:  Cody replied 10 months ago.

If you tried a hard drive test from HP and it failed, I would look at getting it replaced. If under warranty contact HP, otherwise remove the back of the laptop to get to the hard drive to see what kind it is and maybe search Amazon/eBay.

Expert:  Cody replied 10 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.