How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

The printer will not print.

Customer Question

The printer will not print.
Submitted: 10 months ago.
Category: Laptop
Expert:  Quiksilver07070 replied 10 months ago.

Hello and thank you for choosing JUSTANSWER.com

.

Have you made any changes to your computer recently? Did you change the hard drive? Did you change the Windows OS? Did you have to RESTORE from a backup?

.

Are you able to see if the printer is being recognized in the computer?

.

Have you changed printer ink cartridges?

.

There are so many ways that could cause a printer to NOT print.....we need to take a process of elimination approach.