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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My Toshiba laptop screen has gone black. I have tried

Customer Question

My Toshiba laptop screen has gone black. I have tried rebooting but to no effect. What can I try to recover the screen?
Submitted: 10 months ago.
Category: Laptop
Expert:  John replied 10 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Could you please let me know the full model of the laptop which you can find on the bottom of the screen,example for a full model is Toshiba satellite c655d s5300.

Which is the operating system installed in the PC.Is it windows Xp, Windows Vista,Windows 7, windows 8, Windows 10 or any other?

Does the screen goes blank immediately after the laptop is turned on or after loading windows ?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 10 months ago.

Sir/Ma'am checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Customer: replied 10 months ago.
I do not need your assistance. I solved my problem.Thank you.
Expert:  John replied 10 months ago.

No problem.I will request to close the question.

Sincerely,

John