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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My laptop won't connect speed internet. Can I talk to

Customer Question

My laptop won't connect for high speed internet. Can I talk to someone on the phone?
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.


I'm sorry about the issue. What's the model of your laptop?

Does it have windows xp, vista, or 7 or 8 or 10?

Is there any error or message?

What's the model of your internet modem / router device?

Please reply at the box below. Thank you.

Expert:  Viet - Laptop Tech replied 1 year ago.

If you test connecting an extra Ethernet / network cable from the laptop to the Internet modem / router device, does internet work or not?

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.