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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I purchased the following used item: Acer Computer Laptop

Customer Question

I purchased the following used item:
Acer Computer Laptop Aspire 7520- 5757 - Model # ***** - 17" WXGA +Acer CrystalBrite LCD - 160GB HDD - DVD - Super multi DL - 802.11b/g WLAN
How can I remove the old owner's information
Submitted: 1 year ago.
Category: Laptop
Expert:  Charles A. Roberts replied 1 year ago.

Hello my name is ***** ***** to verify I understand your question are you wanting the machine to be factory reset?