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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I can not view iPhone 6 on Toshiba NB 305 running Windows 7

Customer Question

I can not view iPhone 6 on Toshiba NB 305 running Windows 7 in Libaries
Submitted: 10 months ago.
Category: Laptop
Expert:  Cody replied 10 months ago.

Go to start menu --> right click computer --> manage --> device manager --> universal bus controllers and look for the iphone and right click --> uninstall

Customer: replied 10 months ago.
there was an Apple something ... uninstalled
Expert:  Cody replied 10 months ago.

if you plug your phone back in now, does it ask you to trust your computer?

Customer: replied 10 months ago.
no
Expert:  Cody replied 10 months ago.

Apple show up in device manager like before?

Expert:  Cody replied 10 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience