Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Remove all external devices, CDs, AC Adapter and battery from the computer. Keep the AC Adapter and battery unplugged.Hold the power button down for 20-30 seconds. (Nothing will appear on the display and none of the lights will light up.)Plug in the ac adapter ONLY. (Please note that a power indicator light should be lit on the ac adapter when it is plugged in).Normally power on the notebook.If the unit does not power on, remove the ac adapter and insert the battery into the system.Plug the ac adapter back into the system, the battery charging indicator light will light up.
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Please remove the Adapter and battery once again.
Then, insert the Adapter only. Press the power button to turn the computer on and let me know the exact response. Even if it is a single blink from the power LED.
Then, insert the battery only (remove the adapter.) Press the power button to turn the computer on and let me know the exact response. Even if it is a single blink from the power LED.
Also, let me know the make and model number of your Laptop.
S H E F I N
Do you hear the fan blowing? Any response from the display?
Do you have an external monitor to check with the Laptop?
May I know the make and model number of your Laptop?
it seems like a hardware issue. If you can get an external display, we can check if it is with the display or not. If it is not with the display, might be with the mainboard or its components. Either way, you have to get it to local repair shop in order to resolve the issue.
If it is with the main board or display, it is better to get a new computer instead of repairing it. The repair cost will be more. I would suggest you with a local repair shop. Please try pressing and holding down the power button (without the battery and adapter) two more times and then check with the technician.
Please know that not all issues can be fixed online; in those cases of a hardware failure, I’ll troubleshoot and diagnose the problem, and provide a practical recommendation for how to proceed.