hello and welcome to Just Answer! i am Aitizaz and i will assist you today
may i connect to your computer to resolve the problem please?
Thank you. Please click the following link and download the client utility application to connect to me
LINK TO CLICK
once you have download the client, please click it to run
in case of any difficulty, please do let me know.
i am unable to connect with you on the phone. can we proceed after an hour?
i am unable to connect to you on the phone at the moment. can we proceed after an hour?
I can continue where the previous expert left off, let me know when we can start a remote session.
Checking in to see if you still need help with this issue, if so please reply at your convenience.