Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. By "connecting", are you using the Safari web browser? Or the Mail app?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information.
Please try to use Safari, then go to http://mail.aol.com
Then see if you can login to your account there.
The is just to test if AOL is temporarily down or if it is an issue with the Mail app
Please let me know your results so that I can assist you further.
Thank you Linda for writing back and I am glad that it is now working. Accessing AOL using the Safari browser could have re-established the connectivity on the Mail app. In other cases, closing and opening the Mail app will also re-establish AOL connection.
I hope I was able to help.Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!
If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.