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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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This morning I was trying to send a picture by email and

Customer Question

This morning I was trying to send a picture by email and Dropbox was going to use microsoft. I needed an account and perhaps I made a mistake. Now after shutting my laptop down I cannot get into it without a password.
Submitted: 1 year ago.
Category: Laptop
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Are you unable to sign in to your Windows user account now? If so, do you see any EMAIL ADDRESS listed at the logon screen?

Please reply back to me below. Thank you.