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Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 31120
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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My key board on my lap top is frozen

Customer Question

My key board on my lap top is frozen
Submitted: 10 months ago.
Category: Laptop
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you remove the power to the Laptop and then hold the power button down for 60 seconds and release.

Connect the power cable, turn it on and tell me if the keyboard now works please.