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toughguy9
toughguy9, Computer Enthusiast
Category: Laptop
Satisfied Customers: 474
Experience:  A Post Graduate in computer science with over 11 years of experience in Data Recovery, Computer Hardware and Software
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You are to help with my Linkedin duplicate profile?
,

Customer Question

Customer: Hi, you are to help with my Linkedin duplicate profile?
JA: Thanks. Can you give me any more details about your issue?
Customer: Yes. My name is***** have three instances in the Linkedin when I search persons with my name "Olli Välisalmi" Two of them are old and should be remove The ones which should be removed are connected to Nokia Siemens Networks and the one which is active and should remain is connected to Invisian.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Laptop Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Yes, I can wait.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Laptop
Expert:  toughguy9 replied 10 months ago.

Hi,

Thanks for using JustAnswer. This is Leela and I will help you with the question today.

Can you please let me know if you can LOGIN to those linkedin profile now? If so, I can easily help you delete those profiles.

Regards,

Leela

Expert:  toughguy9 replied 10 months ago.

I could see ONLY 2 linkedin profiles in your name which I have listed below, can you please provide the link to the other profile.

https://www.linkedin.com/in/valisalmi-olli-a9aaa83

https://www.linkedin.com/in/olli-v%C3%A4lisalmi-10a6835

Please go through the following link to check CLEAR STEPS on how to CLOSE your Linkedin account:
https://help.linkedin.com/app/answers/detail/a_id/63/~/closing-your-account

You can close your only LinkedIn account on the Privacy & Settings page:

Move your cursor over your photo in the top right of your homepage and select Privacy & Settings.
You may be prompted to sign in to your account again.
Click the Account side tab next to the shield icon near the bottom left of the page.
Under the Helpful Links section, click Close your account.

Instead of closing incase you want to merge all the accounts, you can check the following link.

https://help.linkedin.com/app/answers/detail/a_id/1275

Once you merge please let me know so that I can help you with tips to make your linkedin profile lot better with some easy changes.

Please try and let me know if you have any further queries.

Thanks,

Leela

Customer: replied 10 months ago.
Hi
I have already checked these steps. My issue is that I cannot sign to my duplicate accounts, so I think I have to use this option: "I can't sign in - I don't know the email address registered to the duplicate account I want to close."
I already have made the identification successfully like requested ("Click the link to begin verifying your identity: https://linkedin.netverify.com/v2") but there is no response from Linkedin yet.
I thought that you could help me from this forward. But I assume now that this is not case?
-olli
Expert:  toughguy9 replied 10 months ago.

Hi,

By itself LinkedIn wont be able to Close any account. It is the actual OWNER of the account who has to PROVE the ownership and then close it. Can you please let me know if we can do a remote session and see if we can solve the problem for you.

Thanks,

Leela

Customer: replied 10 months ago.
I proved the ownership but then nothing happened. How you could help me with a remote session?
Expert:  toughguy9 replied 10 months ago.

If you have proved your ownership and could login to LinkedIn account, you can close the account yourself and help you do that. For that you should be able to login to your LinkedIn account.