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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a satellite P755D laptop and the cd is not working

Customer Question

i have a satellite P755D laptop and the cd is not working comes up with erroe code 19 how can i fix it
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
help
Expert:  Jason Jones replied 1 year ago.

After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.

Expert:  Jason Jones replied 1 year ago.

Hello,
Do you still need help with this?
Thank you,
​Jason

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