Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi there and welcome
If you are using Google Chrome as your internet browser, follow these steps:Click the three bars in the top right > Settings > Show advanced settings... > System> UNCHECK "Use hardware acceleration when available>
Then close Chrome and open it and it should then work.
If your using a different internet browser, let me know else let me know the results please.