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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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LAPTOP WILL NOT POWER UP. THE POWER BUTTON AND KEYBOARD

Customer Question

LAPTOP WILL NOT POWER UP. THE POWER BUTTON AND KEYBOARD LIGHTS UP BUT BEYOND THAT...NOTHING
Submitted: 11 months ago.
Category: Laptop
Expert:  Tim replied 11 months ago.

I'm Tim and will do my best to assist.

Expert:  Tim replied 11 months ago.

Please unplug the laptop, flip it over and remove the battery, wait 5 seconds, put the battery back in, plug it in and boot.

Expert:  Tim replied 11 months ago.

Sounds simple, it is, but sometimes this clear problems like this, its worth a shot.

Customer: replied 11 months ago.
No access to battery. You are no help here
Expert:  Tim replied 11 months ago.

Sorry you feel that way.

Expert:  Tim replied 11 months ago.

I have plenty of other suggestions, but since you seem to not want help, or do not like me, i'll go ahead and let someone else help you, if they so wish.

Customer: replied 11 months ago.
I'll just take my laptop to the best buy store I bought it from
Expert:  Tim replied 11 months ago.

sounds good.

Expert:  Gary Jensen replied 11 months ago.

This is Gary from JustAnswer. I would like to try to assist you today. Can you please give me the make and model of your laptop? This will help me to direct you further.

Customer: replied 11 months ago.
Forget it. Fixed it myself
Expert:  Gary Jensen replied 11 months ago.

Great. Just curious what did you need to do? (I just like to know to keep learning)? As long as you don't rate, you won't be charged.

Gary