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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Purchased a Satellite C55-C5268. Plugged ethernet into it

Customer Question

Purchased a Satellite C55-C5268. Plugged ethernet into it (Verizon) and did not connect. Talked with toshiba tech and they ran through many things and eventually disabled one of the drivers. Ethernet worked and when turned on net time, no connection. tried disabling one of the two drivers but no luck. Other than having Verizon come inat considerable cost, any recommendations what do do? thanks
Submitted: 11 months ago.
Category: Laptop
Expert:  Dustin replied 11 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

First, lets start with what version of windows you have on this toshiba.. Is it windows 7, 8, or windows 10 ?