Hello and thanks for your question. I look forward to assisting you today with the best answer possible.
Are you talking with me from the same computer?
Would you like me to remote in and work on the issue directly?
The remote support will cost you an additional 20$.
telephone support is optional. You have not been charged for that.
I am the one to fix your computer.
Please click this link to download the remote tool: http://tinyurl.com/q7dwcksSave the file first, then open it up. You will be provided with an ID and password, reply back with the same.
I am a technical guy who will deal with your issue.
If you've any questions regarding the payment then you can talk with our customer support.
I have sent this conversation to our customer service department.
They will take care.
I am always there to help you. Even now I am ready to help you.
If you want to talk to our supervisors. The customer service department can only help you.
If you want to continue, please let me know. I'll set up a remote session and start working on the issue.