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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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After attempted update of Kaperske system, windows 10 would

Customer Question

After attempted update of Kaperske system, windows 10 would not start on my Aspire V5 laptop?
Submitted: 1 year ago.
Category: Laptop
Expert:  John replied 1 year ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you

Sir/Ma'am when you say windows 10 wont start do you mean its showing the windows 10 loading screen or does it goes to the windows 10 login screen and then it wont go any further?

What is the full model of the laptop?(which you can find on the bottom of the laptop)

Sincerely,
John

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Expert:  John replied 1 year ago.

Sir/Ma'am checking to see whether you still need my help if so please let me know by answering the above questions so that I can help you better.

Sincerely,

John

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