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Tim
Tim, Sr. Engineer
Category: Laptop
Satisfied Customers: 718
Experience:  Sr. Systems and Network Engineer
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Toshiba satellite laptop E45DW has blank screen

Customer Question

Toshiba satellite laptop E45DW has blank screen
Submitted: 11 months ago.
Category: Laptop
Expert:  Tim replied 11 months ago.

Hi there, I'm Tim and will try and assist you. Can you please unplug the unit, flip it over and remove the battery - wait 10 seconds, put battery back in, plug it in and boot it up?

Expert:  Tim replied 11 months ago.

and let me know when thats done?

Customer: replied 11 months ago.
The battery is not accessible
Expert:  Tim replied 11 months ago.

ugg, one of those. It's built in right?

Expert:  Tim replied 11 months ago.

Leave it unplugged then, and on. That way the battery will fully discharge and on booting up, it should be good to go, if not at least we know a full power cycle is not the fix.