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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I keep restarting my dell laptop that's running Windows 7

Customer Question

I keep restarting my dell laptop that's running Windows 7 but it freezes at the login screen. I've tried this with multiple safe mode reboots with the same result.
Submitted: 1 year ago.
Category: Laptop
Expert:  Tim replied 1 year ago.

Hey there, I'm Tim and will try to assist you. Sounds like you are already ahead of the game with the safemode reboots.....Does safemode get you any further along or no?

Expert:  Tim replied 1 year ago.

And is there on data you must have?

Expert:  Tim replied 1 year ago.

Laptop or PC? I'll be back in about 10 minutes to check on you.