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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a new Toshiba laptop and it won't find a thumb drive

Customer Question

I have a new Toshiba laptop and it won't find a thumb drive with windows 10
HELP
Submitted: 11 months ago.
Category: Laptop
Expert:  Byron replied 11 months ago.

Hi. My name is***** you for your question and the opportunity to assist. Check to see if it's recognized

in Disk Management.

With the thumb drive plugged in to your computer, right-click on the start menu button

and select Disk Management. In the bottom half of the windows you will see your drives listed.

You C: drive will be listed as Disk 0.

The thumb drive will be Disk 1 or higher and should be listed as Removable. And should also show a drive letter. D, E, F or such.

Does the drive show up there?

Customer: replied 11 months ago.
No it's not showing up
Expert:  Byron replied 11 months ago.

What's the model of thumb drive you're using?

I'm assuming you've tried all the USB ports on the computer?

Customer: replied 11 months ago.
the email you just sent to me has nothing in it
Expert:  Byron replied 11 months ago.

We communicate on this page.

What's the model of thumb drive you're using?

I'm assuming you've tried all the USB ports on the computer?

Does the drive work in another machine?