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Hi. My name is***** you for your question and the opportunity to assist. Check to see if it's recognized
in Disk Management.
With the thumb drive plugged in to your computer, right-click on the start menu button
and select Disk Management. In the bottom half of the windows you will see your drives listed.
You C: drive will be listed as Disk 0.
The thumb drive will be Disk 1 or higher and should be listed as Removable. And should also show a drive letter. D, E, F or such.
Does the drive show up there?
What's the model of thumb drive you're using?
I'm assuming you've tried all the USB ports on the computer?
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Does the drive work in another machine?