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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have an HP Envy 5530 printer, it is wireless and I now

Customer Question

I have an HP Envy 5530 printer, it is wireless and I now have Windows 10 installed on my ASUS laptop printer- and I cannot seem to get the printer and the computer to connect. Suggestions, please.
Submitted: 11 months ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 11 months ago.


I'm sorry about the issue. Was the printer working fine with the Asus laptop and the current router before installing Windows 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,