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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have an HP Envy 5530 printer, it is wireless and I now

Customer Question

I have an HP Envy 5530 printer, it is wireless and I now have Windows 10 installed on my ASUS laptop printer- and I cannot seem to get the printer and the computer to connect. Suggestions, please.
mary
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Was the printer working fine with the Asus laptop and the current router before installing Windows 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,